Home Automation Servicing Rockwall County, TX

 
 
 
 
 
 
  
  
 
 
 Mark Trosper (Markie27) 
 
August 27, 2026
 
 
  
Jeff, the owner and backbone of Black Level AV has provided the best service for our AV needs for many years. He has never faltered  in solving any of our AV questions or needs. If you are looking for prompt, dependable AV service, I recommend Black Level AV and Jeff Skinner.
  
 
 
 
 
  
  
 
 
 Nick Goree 
 
July 31, 2026
 
 
  
Jeff was phenomenal to work with. He suggested a system in our price range and worked with me to design the best room we could get. Install went great, super professional, on time, and super responsive.
  
 
 
 
 
  
  
 
 
 Clint Godwin 
 
June 13, 2026
 
 
  
These guys are the real deal.
  
 
 
 
 
  
  
 
 
 Mark AndersonMarkAih 
 
June 12, 2026
 
 
  
Black Level A/V is outstanding! Jeff Skinner is the best A/V guy in town!  He installed our movie room and home WiFi setup earlier this year and we were so impressed with his work we hired him to complete our backyard A/V setup. He did fantastic work on our backyard and we couldn’t be happier with the result. You won’t regret hiring Black Level A/V, they are the absolute best!
  
 
 
 
 
  
  
 
 
 Dr. Mark F. Magazu 
 
June 10, 2026
 
 
  
Black Level is a first class company run by a first class owner. Jeff is knowledgeable professional and stands by his work and the products he uses.
  
 
 
 
 
  
  
 
 
 Jason Harrelson 
 
January 23, 2026
 
 
  
I highly recommend Jeff and his team! Best in the business!
  
 
 
 
 
  
  
 
 
 Brandon Robertson 
 
January 8, 2026
 
 
  
Jeff and team were amazing to work with. Great service and communication, and though we had a relatively small job our TV work is perfect.

Highly recommend Black Level AV
  
 
 
 
 
  
  
 
 
 J Shoe2 
 
December 3, 2025
 
 
  
Black Level is the absolute BEST!  Always responsive and knows their business above and beyond!!  Thank you for great service!!
  
 
 
 
 
  
  
 
 
 rick hicks 
 
November 17, 2025
 
 
  
Black Level AV installed two TVs and sound bars in our new-construction pool house, added a Sonos speaker system to our backyard, and integrated everything seamlessly into our Control4 setup. Jeff was incredibly responsive, flexible, and willing to work with us to maximize our budget so we could get the system we wanted at a price we could afford. It was a pleasure working with Jeff and the entire Black Level AV team, and we will certainly use them again as our AV needs grow.
  
 
 
 
 
  
  
 
 
 Chasity Hanson 
 
September 20, 2025
 
 
  
We loved our experience with Black Level Audio.  Very professional, punctual and fair priced.  We upgraded our screen, speakers and added hue lighting.  Definitely will use them again for any additional upgrades or changes!  Did I mention Veteran owned!
  
 
 
 
 
  
  
 
 
 Ashton Jordan 
 
September 15, 2025
 
 
  
I had an excellent experience with Black Level AV. Jeff’s team recently mounted three TVs for me, and the entire process exceeded my expectations.

When we first discussed scheduling, Jeff estimated a later completion date. After I mentioned a safety concern — my 3-year-old daughter, who is autistic, had started pulling at the legs of the TVs on stands — Jeff was able to adjust and fit me in much sooner than expected. That consideration meant a lot, and it gave me peace of mind knowing I’d have a permanent solution sooner than later. Which would result in ensuring my family was safe.

The installation itself was quick and professional, completed in under two hours. The crew was respectful, courteous, and made sure I was happy with the setup before leaving. They worked efficiently and left everything clean and secure.

As a Veteran, I also appreciate that Jeff is a Veteran — as I can only imagine the attention to detail and commitment to doing things right is what he has instilled in his crew . Which truly shows up in the crews work.

From start to finish, the service was outstanding. I highly recommend Black Level AV for anyone needing audio/video installation done right!
  
 
 
 
 
  
  
 
 
 D Shiloh 
 
August 13, 2025
 
 
  
Where do I start? Jeff and his crew Parker and Josh were very knowledgeable and polite they did an outstanding job. They were very punctual if they told you they were gonna be there at 8:30 they were there at 8:30. In this day and time that is rare in the business world. That went a long way with me. I would definitely recommend BLACK LEVEL to anybody who’s looking for home theater or audio equipment for their home. They are a  top-notch class act.
  
 
 
 
 
  
  
 
 
 Cameron Thatcher 
 
August 6, 2025
 
 
  
Black Level did a fantastic job outfitting my home with additional Ethernet jacks and improving WiFi speeds throughout the house. The team came in and did a great job in just a few hours. Now there are 0 dead spots in the house.
  
 
 
 
 
  
  
 
 
 Ladd Biro 
 
July 26, 2025
 
 
  
Jeff and his team are true professionals. Didn't try to oversell me on what I needed for my home. Loving my new Sonos system!
  
 
 
 
 
  
  
 
 
 R Pinky 
 
July 23, 2025
 
 
  
These guys came out and fixed all the issues I had with the Control 4 software/system, found one WiFi extender had been wired for it but the extender wasn’t installed. Everything’s working great!  They showed up when they said, called ahead of time, and were very professional.
  
 
 
 
 
  
  
 
 
 Becky Moore 
 
July 8, 2025
 
 
  
Superb customer service.  They are reliable and always respond quickly.  We have used them several times and are never disappointed.
  
 
 
 
 
  
  
 
 
 kara conn 
 
June 24, 2025
 
 
  
Jeff and his team are fantastic.  Always on time, efficient and friendly. They are extremely responsive to any question or technical issues
I highly recommend Black Level for all your audio visual and automation needs!
  
 
 
 
 
  
  
 
 
 kevin parker 
 
June 16, 2025
 
 
  
Jeff and his team were top notch from start to finish! Jeff was thorough as we discussed different A/V options for our media room, living areas and outdoor needs. He went through camera placement for security around our home, and had great recommendations so there were no blind spots at any entry points. His team also set up a secure home network for us tying everything together. Jeff was prompt, communicated extremely well, and most importantly, did exactly what he said he’d do! We’ve used other A/V companies in the past, but we’ll only work with Jeff and Black Level A/V moving forward!
  
 
 
 
 
  
  
 
 
 Michael Brown 
 
May 29, 2025
 
 
  
Contacted Jeff today as we just upgraded to fiber and needed to update WAP connections.  Parker was here within a couple of hours and got us up and running quickly.  Above and beyond!
I’d recommend Black Level AV for anyone experiencing inconsistent WiFi in their home.  We’ve been a customer for eight years and love the service!
  
 
 
 
 
  
  
 
 
 Robert Kopas 
 
May 21, 2025
 
 
  
Absolutely tremendous experience.  Expanded our Sonos system and added a Sonos soundbar to our new outdoor patio.  Professional, Superb Work Quality and great customer support!
  
 
 
 
 
  
  
 
 
 David Naylor 
 
May 10, 2025
 
 
  
Jeff and his guys added a/v to our pool and outdoor space.  Used the Sonos system to integrate with what we already had in the house.  System sounds amazing.  Install was great, and they cleaned everything up before they left.  Black Level gets my vote for best A/V company.
  
 
 
 
 
  
  
 
 
 BJ Harrison 
 
April 21, 2025
 
 
  
Honestly the best av company I’ve ever used. The team was extremely professional and went above and beyond for me. I was extremely impressed with how diligent they were about keeping everything clean by putting down blankets and vacuuming up any dust. I can’t recommend them enough.
  
 
 
 
 
  
  
 
 
 Mrs. Ruggiano 
 
March 29, 2025
 
 
  
Black Level AV was amazing to work with from start to finish! They were prompt, helpful, and professional. We’ve already moved in and they have been there for us with any question we had - or adjustment we needed!
  
 
 
 
 
  
  
 
 
 Shanae L 
 
March 26, 2025
 
 
  
I had an A/V challenge in my “man cave”. Black Level A/V was able to rise to the highest level and get it fixed!!!  Thanks so much!!!! Dr. Stan.
  
 
 
 
 
  
  
 
 
 Kyle M 
 
March 11, 2025
 
 
  
Jeff & Team are top notch. They were patient and answered all of our questions throughout the process. There's a reason they have 5 stars across the board. We'll definitely use them again should we ever need upgrades in the future!
  
 
 
 
 
  
  
 
 
 Brett McLaughlin 
 
March 7, 2025
 
 
  
I met Jeff Skinner (owner/founder) and Black Level AV in the middle of a pretty broad search for significant upgrades to our home. We have a lot of Control4 automation, and after over 15 years working with Control4 and home automation, I've largely just accepted that nobody does this well, at least not in the DFW area.

I am happy to report that Black Level AV has proven this hypothesis wildly incorrect. In less than an hour, I was not only thrilled with what Jeff was recommending, I was confident he would have an attention to detail, a planning mentality, and first rate communication.

Now that the first project with Black Level AV is complete, I can tell you that he has wildly surpassed all of my expectations. The team was respectful of our family, clean, absolutely handled every detail, and at times even refused to take my money for upgrades or options that they felt wouldn't benefit our home. Truly exceptional.

I now have another project underway with the team, and are looking at a complete home theater upgrade soon. My home network runs the best it ever has, I have total transparency over both what's been done and HOW it's been done, and Jeff and the team get the highest marks in organization, communication, and ultimately my satisfaction as a customer.

I wouldn't just tell people to give Jeff and Black Level AV a call. I would, without a doubt, say don't bother wasting your time with anyone else. This is THE premier AV provider, and I've worked with at least a dozen across DFW in the last 10 years.
  
 
 
 
 
  
  
 
 
 Chad Sessions 
 
March 3, 2025
 
 
  
Jeff, and his crew came out today to update my four year old system, and to add a few features I wanted. They showed up early, were professional, and went above and beyond. I can't recommend Black Level enough. They are my go to for both my home and business. Great work fellas!
  
 
 
 
 
  
  
 
 
 Josh Materne 
 
February 25, 2025
 
 
  
Jeff and his team are excellent to work with and I would recommend them to anyone. Communication is constant throughout the project.  Project proposals/costs are clearly disclosed up front and properly executed. Follow up after completion is also ongoing for annual maintenance and support. Very glad to have found the team at  BlackLevel and used them for my smart home needs.
  
 
 
 
 
  
  
 
 
 Mike Foxtrot 
 
February 21, 2025
 
 
  
I contacted Black Level AV to get some issues sorted with a new TV purchase and my sound system not playing nice. I could’ve spent hours unplugging and replugging and searching on Google. I normally would but this time I just wanted to enjoy my new TV for my home theatre. Jeff sent in the big guns. Parker and Josh got to work immediately and within 15-20 minutes got me sorted out. Would highly recommend Black Level AV for all of your tech needs! Thank you Jeff, Josh and Parker for getting us back up and running! Semper Fi Gents!
  
 
 
 
 
  
  
 
 
 Tom Eller 
 
February 13, 2025
 
 
  
Wow!  These guys are Great!  Professional, Knowledgeable, Courteous, Polite and they know exactly what they are doing!  Wish I had known about Black Level long ago.
Jeff, Parker and Josh are all very impressive young men.  We HIGHLY recommend these guys for all of your A/V needs!
  
 
 
 
 
  
  
 
 
 Aaron Rogers 
 
February 3, 2025
 
 
  
They did a great job, would recommend to others.
  
 
 
 
 
  
  
 
 
 Phillip A 
 
January 30, 2025
 
 
  
Jeff and the Black Level AV team are simply the best.  They are always on time, do the job perfectly, and they are not satisfied until you are.  I’d give them 10 stars if I could.
  
 
 
 
 
  
  
 
 
 Matt Kloppmann 
 
January 28, 2025
 
 
  
Black Level installed a hard line from our house to our auxilliary building close to a year ago.  We started having problems with the line, possibly from recent construction in the building, something I messed up, or something else entirely.  After I contacted Black Level, their guys were at my place the next day and were able to resolve it at no cost to me.  We sincerely appreciate their courteous and promptness.
  
 
 
 
 
  
  
 
 
 Gabriela Corletto 
 
January 27, 2025
 
 
  
Great business and great owner. They go above and beyond to get you taken care of. Highly recommend!

Recommended two years ago and still doing great work two years ago. They are professional and get things done the right way. They hung my Frame TV and dropped the cord. So happy with the results.
  
 
 
 
 
  
  
 
 
 Brad 
 
January 25, 2025
 
 
  
Jeff and his team are phenomenal. I had them install multiple TVs and sound equipment in our home as well as the entire setup in my media room. We have had it for about a year or so now and I’m thrilled with it. They are prompt, don’t make a mess, and honest. You can’t ask for better than that
  
 
 
 
 
  
  
 
 
 nk stin 
 
January 23, 2025
 
 
  
Black Level A/V sets the bar for quality and Jeff does so much for his military brothers and Toys for Tots. How could you not like this company.
  
 
 
 
 
  
  
 
 
 Rick B 
 
January 23, 2025
 
 
  
Very detailed and always on time. I have had a few projects and always spot on, clean, and professional.
  
 
 
 
 
  
  
 
 
 Pam LeTourneau 
 
November 27, 2024
 
 
  
We chose Black Level when we were building our new home last year and they did a great job.  We just had another tv added and Jeff and his team went above and beyond to get us taken care of quickly even on a holiday!  They are professional, courteous, and patiently go over ever my detail to make sure their customers are able to get the most from their entertainment systems.  Highly recommend!
  
 
 
 
 
  
  
 
 
 Casey Stanford 
 
October 17, 2024
 
 
  
I have collaborated with Black Level AV on several projects and have also had them do work at my house.  Each time has been top notch quality and service.   I will continue to recommend Jeff and his team in the future.
  
 
 
 
 
  
  
 
 
 Evan Renfroe 
 
October 17, 2024
 
 
  
The BLAV team came out to mount a couple TV’s and run some additional network cables for us, and they were absolutely incredible!

They made recommendations based on how we planned to use our network and devices - and the entirety of the process was seamless!

They were even kind enough to answer all of my 7 year old son’s questions (he was really fascinated by the work they were doing, and in typical 7 year old fashion, had endless curiosity).

They were incredibly professional and I will absolutely have them back out for any AV needs.

I cannot recommend Black Level AV enough!
  
 
 
 
 
  
  
 
 
 Horoho .j 
 
October 16, 2024
 
 
  
Black Level AV delivers a phone to home tailored experience from the moment you first reach out. Jeff spent plenty of time with me from the initial walk through to identify my wants, asking poignant questions to guide the plan, and educating me about all of my options from sound down to storage centers that would elevate the aesthetics of my rooms. He was respectful of my budget and assisted me in making the right choices to maximize my entertainment centers around the whole house from sound to visuals.

My experience was only made better by the install team he sent to my home within a week of me making the decision to move forward with the scope of work. Parker and Josh were consummate professionals through the entire process. They took careful care to hang my frame TV with speed but deliberate attention to its wall placement and relationship to the room. Further from here they educated me on the pre-existing wiring that existed and walked me through setup and user tips on my new TV/Apple TV system. The work didn’t stop there! They then setup and tuned my new sound system and entertainment center in the media room. This being my first one I was appreciative of the time spent making sure I understood the most common complications and how to trouble shoot them.  Most are user error items. The team was in and out leaving my home and equipment better than they found it!

Thank you to the entire Black Level AV team! There is more work to be done!
  
 
 
 
 
  
  
 
 
 Amp 
 
September 14, 2024
 
 
  
This is one of the best companies I've worked with. Jeff and his team went above and beyond to assist me with both outdoor screens and indoor shades. They stepped in late to help resolve issues caused by storm damage and technical problems with my indoor shades. Their service was exceptional, and I highly recommend them.
  
 
 
 
 
  
  
 
 
 Patrick Cantwell 
 
September 7, 2024
 
 
  
Jeff and his team are incredible with what they do.   They provided top-notch service in both their recommendations for products and follow-on installation.   They will definitely be my first stop if any AV, networking, or home system issues arise in the future.   Thank you Jeff, Parker and Josh.
  
 
 
 
 
  
  
 
 
 Matthew Dixon 
 
September 2, 2024
 
 
  
We had the pleasure of working with Jeff Skinner from Black Level AV for our whole-home Control4 system, which includes audio, video, and even extends to our outdoor patio, pool, and cabana. From the very beginning, Jeff's customer service has been nothing short of outstanding. He is incredibly knowledgeable, patient, and always willing to go the extra mile to ensure everything is perfect.

What truly sets Jeff apart is his ongoing maintenance and support. In today's world, it's rare to find someone who not only delivers exceptional work but also continues to provide the same level of care long after the installation is complete. Jeff is one of those rare gems, and we feel blessed every day to have found him.

If you're looking for someone who is not only skilled but genuinely cares about his clients and their satisfaction, look no further than Jeff Skinner at Black Level AV. He has exceeded our expectations in every way, and we couldn't be happier with the results.